Southwest gift card costco10/5/2023 Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues. Southwest says the best they can do is individual flight credits for each family member, which sucks because I don’t know when my kids will need to fly again. While none of the companies were able to actually explain why the gift card was canceled or what happened to the funds, Citibank said that because the woman was a valued customer they would credit her account for the full $300. Since we paid for most of our flight with gift cards from Costco (which we purchased specifically for this flight), Southwest is refusing to issue us a refund, or even restore the gift cards. The team contacted Southwest, Citibank, and American Express. Out of options, the woman contacted NBC San Diego’s 7 Responds team, which looks into consumer issues. “I couldn’t believe why nobody could find this money and my children told me Mom don’t give up,” the woman said. Visa told her that too much time had lapsed and they couldn’t do anything about the missing funds. When she contacted the credit card companies to find out where her money was, she was told it should have automatically transferred to her new card.Įxcept it hadn’t. It had been a Costco-branded credit card that switched to Citibank Visa in June 2016. While the woman wasn’t thrilled that the gift card was canceled without notification, the real issue was that she no longer had the American Express card. ago You can get a refund within 24 hours of purchase for any airline Its a Department of Transportation policy. Claim Jumper offers a selection of freshly prepared items using only the finest ingredients available. The woman then called Southwest and was informed that the card and points had been canceled and the money refunded to her American Express card. Claim Jumper Steakhouse & Bar in Buena Park, CA. Costco makes it affordable to get away Through July 23rd, hurry over to where members can score this 500 Southwest Airlines eGift Card for just 449. When the daughter tried to redeem the card for an upcoming trip, the transaction wouldn’t go through. NBC San Diego reports that in 2015, the woman purchased a $300 Southwest gift card as a present only to find six months later the card was inactive. The gift of flight turned into a nightmare for a California woman when the Southwest Airlines gift card she purchased for her daughter was mysteriously canceled without notice, and then the funds vanished into thin air. If you see inaccuracies in our content, please report the mistake via this form.1.20.17 3:48 PM EDT By Ashlee Kieler The Money? refunds citibank Costco card american express southwest airlines canceled card gift card If we have made an error or published misleading information, we will correct or clarify the article. Our editors thoroughly review and fact-check every article to ensure that our content meets the highest standards. Our goal is to deliver the most accurate information and the most knowledgeable advice possible in order to help you make smarter buying decisions on tech gear and a wide array of products and services. For Southwest gift card orders of 500 or over we will ship via Federal Express Standard. ![]() Southwest gift cards requested after 12:00 pm CT will be processed the next business day (no Saturday delivery.) Federal Express will not ship to P.O. ZDNET's editorial team writes on behalf of you, our reader. A Southwest gift card can ship via Federal Express Standard Overnight delivery for a 9.95 fee. I searched spam for Costco and Southwest and nothing. Indeed, we follow strict guidelines that ensure our editorial content is never influenced by advertisers. Southwest giftcard order Did anyone order Southwest gift cards that were on sale recently online I made the purchase but have not seen the email that has the actual gift card code so wondering if I missed something. Neither ZDNET nor the author are compensated for these independent reviews. This helps support our work, but does not affect what we cover or how, and it does not affect the price you pay. When you click through from our site to a retailer and buy a product or service, we may earn affiliate commissions. And we pore over customer reviews to find out what matters to real people who already own and use the products and services we’re assessing. We gather data from the best available sources, including vendor and retailer listings as well as other relevant and independent reviews sites. ZDNET's recommendations are based on many hours of testing, research, and comparison shopping.
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